• Current Healthcare Provider CPR Certification (AHA) 

• Current ACLS Certification (AHA) 

• Current PALS Certification (AHA) 

• Registered Nurse  

• AHA Instructor status or willingness to obtain within 6 months 

• Ability to pass OIG Medicare vetting process 

OTHER REQUIREMENTS 

• Excellent leadership, communication, and interpersonal skills. 

• Exceptional skills to communicate with team members, leaders, clients, patients, and other stakeholders. 

• Analytical mindset to identify performance gaps and improve processes. 

• Innovative and strategic thinking to benchmark and implement best practices. 

• Ability to manage and prioritize multiple projects simultaneously. 

• Familiarity with the EMS/CCT industry standards and operations. 

• Strong knowledge of local, state, and federal rules, laws, and regulations. 

• Strong understanding of critical care services delivery of care models and best practices. 

• Ability to work collaboratively with healthcare providers and other stakeholders. 

• Strong analytical and problem-solving skills. 

• Ability to manage budgets and ensure financial sustainability of the program. 

• Knowledge of regulatory and accreditation standards related to critical care services. 

   DUTIES AND RESPONSIBILITIES 

• Oversee the delivery of high-quality, patient-centered critical care services by RNs and RTs. 

• Manage and supervise a team of RNs and RTs, including hiring, training, and performance management. 

• Develop, implement, and maintain policies and procedures related to critical care services. 

• Monitor and evaluate the quality of critical care services provided by RNs and RTs and implement changes as necessary to improve patient outcomes. 

• Develop and maintain relationships with healthcare providers and other stakeholders to ensure effective collaboration and coordination of care. 

• Collaborate with other departments, such as EMS Operations and dispatch, to ensure seamless delivery of critical care services. 

• Participate in the development and implementation of quality improvement initiatives to improve patient outcomes and overall program performance. 

• Maintain compliance with regulations and accreditation standards related to critical care services. 

• CCT scheduling and CCT Team Payroll administration.  

• Medication ordering and inventory management. 

• Managing CCT support roles to ensure operational readiness. 

• Serving as the primary clinical support role for CCT staff. 

• Compliance and records maintenance for federally controlled substances.  

• Managing CCT staff training initiatives.  

Analytical Skills: 

• Problem-solving skills: The ability to identify issues, analyze the information related to them, and come up with effective solutions. 

• Risk management: Predicting and managing risks associated with projects or performance improvement efforts. 

• Process improvement: Analyzing work processes to identify inefficiencies and implementing changes to streamline operations and workflows. 

• Time management: Prioritizing tasks and managing schedules to ensure projects are completed on time. 

• Attention to detail: Paying close attention to even the smallest details to ensure project success and quality work. 

• Collaboration: Working with cross-functional teams to identify and solve complex problems. 

Communication Skills: 

• Active listening: Listening carefully and attentively to team members and clients. 

• Clear and concise communication: Explaining ideas, plans, and project details in clear, simple language that can easily be understood by everyone involved. 

• Conflict resolution: Managing conflict appropriately when disagreements arise between team members. 

• Leadership and motivation: Motivating and inspiring team members to stay committed to the project goals. 

• Emotional intelligence: Being able to understand and manage one's own emotions and the emotions of others. 

• Adaptability: Being able to adapt to the communication styles and needs of different team members and clients. 

Support the Mission Statement and Philosophy of LifeLine EMS 

• Develop a plan for maintaining your own professional growth and development.  

• Respect the dignity, welfare, and basic rights of all patients and employees.  

• Maintain a high level of competency within the staff.